Advantageous Aspects of Hosted IVR Solutions


In order to improve customer interaction as well as business productivity, interactive voice response (IVR) systems are very beneficial solutions for the companies.

Some Industrial sectors that use IVR Solution are:

1. Subscriber Information, Service Activation-deactivation, Billing Information, many more.

2. Service Industry – Customer Support and scheduling of service

3. Manufacturing – Stock Update, Enquiry

4. BPO – IVRS is integral part of a call centre

5. Pulse offers customized solutions to the above industries based on their requirements.

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